Contact information

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am–5 pm EST – we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Email: support@novemberyu.com

Address: Unit 28, 1st Floor, Building 17, No. 51 Qingci Road, Huayuan Subdistrict, Xinjin District, Chengdu City, Sichuan Province (Internal ID: 02)

Phone: +86 187 0258 6365